Skip to main content
Question

Education verification failure

  • November 13, 2025
  • 1 reply
  • 9 views

Levi L.

Im trying to verify that I’m a student and it keeps failing.  I need Figma for my collage class. I contacted Sheer id but they closed the ticket. 

Please help.  

1 reply

djv
Figmate
  • Community Support
  • November 14, 2025

Hey ​@Levi L., thanks so much for reaching out!

I’m sorry for the frustrating experience with your SheerID verification request. I know it can be disappointing to have a ticket closed before things feel resolved. I took a look at the Figma account associated with your forum email address, and I can confirm that you’ve been successfully verified as a student under the team: F25 Production Planning
 

To access your Professional tools through the Education plan, just make sure you’ve selected this team in your account. Hope this helps!