I am an admin and educator of a higher education institution. Students are invited via their university-issued e-mail and they have their status verified.
I have created files for the groups of students, and when inviting them to the files, a warning saying “An admin needs to update this seat so they can edit” for every student. On the Admin page, where I would normally change seat types, the “Seat type” column is simply not showing.
How do I change seat types for my students?
Hi
I understand you’re unable to change team members’ seat types from the Admin page and want to upgrade their seats from View to Full.
I checked our backend and see some of your education team members were upgraded from View to Full using the Edit button.
Could the team member try editing a file in the team project to request a Full seat?
Request to edit a file
Also, when inviting collaborators to your Education team in the future, please try to set the appropriate permission level during the invite:
Invite team members
Thanks,
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