Skip to main content
Question

Education status expired

  • October 31, 2025
  • 1 reply
  • 26 views

Lisa Lokshina

Hi there, 

I have reverified my education plan multiple times and have received emails that I am verified and my educational plan is activated, but in Figma I still see the notification “Education status expired.” 

 

Please advise. 

1 reply

Tom Reem
Figmate
  • Figmate
  • November 1, 2025

Hi ​@Lisa Lokshina — welcome to the Figma Forum, and thanks for reaching out. I’m sorry to hear about the trouble with your verification.

To make sure we’re on the same page — since the verification process can vary depending on your school — have you already been in touch with SheerID? They manage verification for higher education and can provide the most direct guidance. You can contact them through this secure form: Contact SheerID support team.

If things still aren’t resolved after that, please loop in the Figma Education team by CC’ing education@figma.com. They’ll review everything together with SheerID to help get this sorted.

If any questions come up in the meantime, don’t hesitate to follow up here — happy to help however we can.