Hi ​@keh336, 

From what you described, it sounds like you don’t see an Student plan option, even though you believe you’ve already completed verification with your school issued email— is that correct?

It also looks like you’re applying under the Higher Education category. Just to confirm, have you already verified your student status through SheerID?

I checked on our end, but I’m not seeing an active, verified Education status associated with the account you’re posting from. To help narrow this down, could you please let me know:

• Is it possible that you have another Figma account and were logged into a different account when you submitted your Education application?

• Did you see a “verification limit exceeded” message at any point during the process?

Once I have this information, I can check with our team and help investigate the next steps.

Thanks!

Verification Limit Exceeded

We're glad you're enthusiastic, but it looks like you've already redeemed or attempted to redeem this offer.

This is what I am recieving.

Hey ​@keh336 , Celine from Figma here, I am working closely with Junko and happy to help!

As you have received the “Verification Limit Exceeded” message, please reach out directly to SheerID here. They’re best equipped to review your case and guide you on the next steps. Even if you’ve contacted them before, they can take another look using their current process. (As a reminder, Figma isn’t able to review documents or determine individual eligibility.)

To help move things forward, please also respond to any follow-up emails from SheerID requesting additional information. Thanks, and I hope this gets sorted out quickly!