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Question

Education Plan is not activated

  • February 17, 2026
  • 1 reply
  • 8 views

Kenobius

Hi, my student status got verified by SheerID but I still can't access to the student plan after that. And they told me to write to the education@figma.com and I wrote. Didn't get any response. 

  • Approved email: k**********9@gmail.com
  • Verification ID: 6963ee97cb43ea44890e5fd2
  • Approval date: January 12, 2026

1 reply

  • Figmate
  • February 17, 2026

Hi ​@Kenobius

 

I understand that your student status was verified by SheerID, but you’re still unable to access the student plan, and that you haven’t received a response after contacting the Education team.

I can see your support ticket (#1731397) on my end. I’ll go ahead and escalate this internally so it can be prioritized appropriately.

Someone from our team should be in touch with you soon.

 

Thank you for your patience in the meantime!