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Question

Education plan is locked

  • November 10, 2025
  • 1 reply
  • 20 views
Browskyy

Hello,

My Figma Education plan is locked. I wrote to education@figma.com and sent my education ID. I also contacted SheerID, but they told me: “We are unable to process your verification request.”

I need help, please.
Thank you.

1 reply

ksn
Figmate
  • ksn
  • Community Support
  • 2056 replies
  • November 10, 2025

Hi ​@Browskyy - apologies for the trouble with the verification process. I spoke with someone on our education team, and it sounds like they were able to get in contact with you to resolve this.

Please let me know if you did not receive this response.

Thank you!

 


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