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Question

Education Account. Sheer Confirmed, no upgrade?

  • February 20, 2026
  • 0 replies
  • 8 views

fallenreaper

I went through the educational pipeline and used sheer ID to verify.   I didnt have the option to upgrade my team at all.  Went and attempted to do it again, i reached my limit.   I reached out to Sheer ID themselves to talk to their customer support.   Confirmed that I am verified through them through emails.

I figured it would take a few days.  Its been 3 days, and I dont have a means to upgrade my Team to Education.  I think something is borked for my Account on Figma?  Id honestly love some help, I am trying to learn and make this a part of my pipeline.

I just think that something in the verification pipeline failed to trigger the Figma callback or something, but I dont know who to talk to regarding it.

 

V/R