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Dear support Figma team.

I have noticed that after last update my Figma app made my draft file is missing. I know the name of the file and remember even the names of some pages inside, but I couldn’t find it at all. I have only one account and I have checked deleted files. It is not appearing anywhere. I definitely created in my drafts, and it has no teammates to delete it. 

Please help, how could I restore it or find it?

 Hey ​@Liza Hafich , thanks for sharing these details! I’ve gone ahead and opened a case with our Product Support team so they can take a closer look at your case. For reference, your case number is #1538646.
When replying to the case, please include the file URL (you can check your browser history or ask collaborators who might have it) and the file name. This will help the team locate it in the backend and investigate what happened.
 

In the meantime, please also check:

  • Whether the file is in your Deleted folder (Open your Drafts → click the Deleted page). If so, right-click the file to restore it.

  • If the file might have been moved by a teammate who had also access to that file.

  • You’re logged into the correct Figma account to have access to this file. You can switch accounts from the file browser, click your name at the top-left of the screen.

Thank you!

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