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Wanessa Rodrigues
Wanessa Rodrigues
New Member
February 25, 2026
Question

Downgrade or change plan

  • February 25, 2026
  • 1 reply
  • 167 views

I want to change the plan that is full to dev mode. I signed up, tried to cancel or change it, but it is not allowed. Can someone from support help me?Alguém do suporte para me ajudar?

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1 reply

Tom Reem
Figmate
Tom Reem
Figmate
February 25, 2026

Hey ​@Wanessa Rodrigues — welcome to Figma Forum, and thanks for explaining what’s going on.

I can’t access or manage billing details from here, but I did check in with our Product Support team. They’ve received your request and are reviewing it now under case: 1764774. They’ll follow up with you directly by email and get things moving forward as soon as they can — please keep an eye on the inbox tied to your Figma account.

In the meantime, this article explains how seat types work and what options are available when adjusting your plan: Manage seats in Figma → Change seat type.

Thanks for your patience. We’ll make sure this gets sorted out. 🙏🏻

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