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seokchan jung
seokchan jung
New Member
April 3, 2026
Question

domain-restricted

  • April 3, 2026
  • 1 reply
  • 32 views

We recently created a Figma Organization using our company domain (bnksys.co.kr).

 

Currently, our organization appears to be in a “domain-restricted” mode, where only users with @bnksys.co.kr email addresses can be invited. As a result:

 

* We cannot invite external email accounts (e.g., Gmail), even as viewers or guests.

* We also cannot remove the domain because the current admin account belongs to that domain.

 

Our immediate need is to **temporarily invite a personal (external) account** in order to migrate design files from an existing Professional workspace into this Organization.

 

Could you please advise or assist with one of the following options:

 

1. Temporarily allowing external email invitations (e.g., Gmail) for our Organization, or

2. Providing a recommended and safe method to transfer files from a personal account into a domain-restricted Organization

 

Thank you for your support.

    1 reply

    adamsmasher
    Figmate
    adamsmasher
    Figmate
    April 7, 2026

    Hey ​@seokchan jung! Welcome to the forum.

    Is your admin able to log into their Figma account? I wasn’t sure what you meant when you say that they can’t remove the domain because their account also belongs to it. 

    As for the file itself, you could save a local copy of the file from the personal account, and then import that into the org account. Note that styles and components from a team library do not transfer over. 

    Let me know if you have any trouble!

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