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Question

domain-restricted

  • April 3, 2026
  • 0 replies
  • 10 views

seokchan jung

We recently created a Figma Organization using our company domain (bnksys.co.kr).

 

Currently, our organization appears to be in a “domain-restricted” mode, where only users with @bnksys.co.kr email addresses can be invited. As a result:

 

* We cannot invite external email accounts (e.g., Gmail), even as viewers or guests.

* We also cannot remove the domain because the current admin account belongs to that domain.

 

Our immediate need is to **temporarily invite a personal (external) account** in order to migrate design files from an existing Professional workspace into this Organization.

 

Could you please advise or assist with one of the following options:

 

1. Temporarily allowing external email invitations (e.g., Gmail) for our Organization, or

2. Providing a recommended and safe method to transfer files from a personal account into a domain-restricted Organization

 

Thank you for your support.