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Youssef Radah
New Member
February 19, 2025
Question

Documents lost

  • February 19, 2025
  • 1 reply
  • 29 views

Hello, I lost access to some of my documents since the last update that limit the free plan to 3 documents. What I want to know is whether I can regain access to the documents at least in view mode as a considerable amount of work went into them.

I hope you can solve the problem.

Thank you 

    This topic has been closed for replies.

    1 reply

    djv
    Figmate
    Community Support
    February 19, 2025

    Hey ​@Youssef Radah, thanks for reaching out! 

    Do you have any file links or the files names for the documents you’re trying to recover? We can take a look on the backend and see what we can do.