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James_Pritchard
James_Pritchard
May 13, 2021
Question

Copy as PNG...Pasted PNG has black background not transparency

  • May 13, 2021
  • 12 replies
  • 19371 views

1. Describe the bug/issue you’re running into?

FigJam allows the user to select items, right click and ‘copy as PNG’

When this is pasted in to another program or document on DESKTOP, the transparency areas are not honoured and turn black. Suggest that FigJam should output a PDF.

2. Are you able to consistently reproduce it? If so what are the steps?

Select items, right click, copy as PNG
Open desktop program (e.g. Outlook, Word, Illustrator, Photoshop, InDesign)
Paste PNG

3. Share a screenshot, recording, console log, link to the file, etc.

4. Is the issue only happening in desktop app or a specific browser , or both?

Happens when copying PNG from FigJam to desktop program.

5. What OS/version and/or browser/version are you using?

This topic has been closed for replies.

12 replies

Show previous replies
farriersalomone373
April 1, 2024

It’s possible that the problem with copying PNGs from FigJam is because the transparency doesn’t persist when pasted into other programs on the desktop. I suggest trying to use PDF format instead of PNG when copying from FigJam. This can solve the problem of maintaining transparency. Please let me know if this works for you!

    Nikolay_R
    Nikolay_R
    August 13, 2024

    Experience the same issue on Win 10 when pasting something from Figma to Photoshop while pasting the same to some online image editor like Photopea magically has transparent background. So my copy-paste routine as follows:

    1. Copy some layers in Figma
    2. Paste clipboard to Photopea
    3. Export PNG, save on PC
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