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Contact Sales (Failed to fetch)

  • November 18, 2025
  • 2 replies
  • 103 views

TashCre

Hi ​@Eric Weber 

I am trying to contact sales but I have been unable to complete the website form (3 different browsers) due to a submission error [Failed to fetch (forms.figma.com)]. I have also tried emailing sales@figma.com but am not receiving any replies. 

Could you please advise? 

2 replies

TashCre
  • Author
  • New Member
  • November 19, 2025

Hi ​@Celine_ 

I am also having trouble contacting sales. The form does not work, I have tried multiple browsers and it will not submit. I have tried emailing sales but no response. 

I am messaging from my personal account here but am looking to engage sales for Enterprise licenses for my team at work. Could you please advise. We wanted to move fast on this.

thanks,

Natasha

 


Celine_
Figmate
  • Community Support
  • November 19, 2025

Hey ​@TashCre , thanks for reaching out the Figma Forum!
I’ve gone ahead and create a new topic for your question as the issue seems specific about a submission error [Failed to fetch (forms.figma.com)].
I tried to fill out the Sales Form and it is working as expected on my end.

This looks like a network issue on your side, could you double check first that:

Also, I can confirm that you can reach out to the sales team by emailing to sales@figma.com. (Just a heads-up that we’re not able to share a specific response timeline here. Please also make sure to use your Figma email account when reaching out to them if you can.) Thank you!