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Question

Connection error: -109

  • May 6, 2026
  • 1 reply
  • 7 views

Sabith Fariq
How do I fix this error?

 

1 reply

Celine_
Figmate
  • Community Support
  • May 6, 2026

Hey ​@Sabith Fariq , sorry to hear you're running into this!

A -109 error usually points to something in your network blocking access to Figma (like a proxy, VPN, firewall, or antivirus).

If you're on a school/work network:
We'd recommend looping in your IT department or systems administrator. They can unblock Port 443 and safelist Figma's required domains. All the details are here: Adjust your network settings

Also worth checking if your proxy isn't blocking WASM, WebGL, or WebSockets.

 

A few quick things you can also try on your side:

  • Check your internet connection and restart your route
  • Switch networks (e.g. hotspot) to confirm if it’s network-related
  • Flush your DNS cache
  • Try a different browser, or clear your browser cache and cookies
  • Disable any browser extensions, VPNs or antivirus  temporarily to test

If none of the above helps, it would be great if your IT admins could check the Network tab of the Developer Console, this should show exactly what's being blocked so they can address it.

Hope this gets you unblocked! 🙏