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Sabith Fariq
New Member
May 6, 2026
Question

Connection error: -109

  • May 6, 2026
  • 1 reply
  • 96 views
How do I fix this error?

 

    1 reply

    Celine_
    Figmate
    Community Support
    May 6, 2026

    Hey ​@Sabith Fariq , sorry to hear you're running into this!

    A -109 error usually points to something in your network blocking access to Figma (like a proxy, VPN, firewall, or antivirus).

    If you're on a school/work network:
    We'd recommend looping in your IT department or systems administrator. They can unblock Port 443 and safelist Figma's required domains. All the details are here: Adjust your network settings

    Also worth checking if your proxy isn't blocking WASM, WebGL, or WebSockets.

     

    A few quick things you can also try on your side:

    • Check your internet connection and restart your route
    • Switch networks (e.g. hotspot) to confirm if it’s network-related
    • Flush your DNS cache
    • Try a different browser, or clear your browser cache and cookies
    • Disable any browser extensions, VPNs or antivirus  temporarily to test

    If none of the above helps, it would be great if your IT admins could check the Network tab of the Developer Console, this should show exactly what's being blocked so they can address it.

    Hope this gets you unblocked! 🙏