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Config 2026

  • May 6, 2026
  • 2 replies
  • 11 views
Anngk

Hello, 

 

I am currently having trouble registering for Config 2026. For some reason, when I click the attend in person option, I don’t see any window in which I can formally register for the event with my payment method. Instead, I am directed instantly to the “Thank you” page with directions to check my inbox. Upon checking my inbox, I don’t see any confirmation either. Who can I talk to in order to resolve this issue and sign up for in-person attendance?

 

2 replies

Anngk
  • Anngk
  • Author
  • New Member
  • May 6, 2026

Hey ​@Celine_ , seeing the same issue. I tried registering for the event using my work email. When I click the register for in-person attendance option, I am directed straight to the “Thank You” page without seeing any option to input my payment information and formally register. Furthermore, the “Thank You” page asks that I check my inbox for confirmation, but I don’t see any such email. Would appreciate and help you can give me as soon as possible. 

[Moderator note: This post was merged from "Config 2026 Receipt" into "Config 2026" on 7-May-2026.]

Celyn_L
Figmate
  • Celyn_L
  • Figmate
  • May 7, 2026

Hi ​@Anngk, Celyn from Figma Community Support here.

Thanks for reaching out, happy to help with this. I understand that you're trying to register for in-person attendance for Config, but when selecting that option, you're immediately redirected to a “Thank you” page without being prompted to complete payment.

I’ve gone ahead and created a support ticket for you so the team can take a closer look and assist directly - your case number is #1888697. I’ve also merged your post from the other thread into this one to keep everything in one place.

Someone from the team will be reaching out to you via email shortly, so please keep an eye on your inbox. Appreciate your patience in the meantime!

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