I lost access to my Figma account because my email was hacked and deleted.
That account was the owner of a team where I had important projects, and I was the only member.
I would like to recover access to that account or transfer ownership to my new email.
So, is it possible and how can I do that if it is?
Solved
Completely lost e-mail access
Best answer by Tom Reem
Hey
In situations like this, where the original email is no longer accessible, our Product Support team will need to verify some details on their end before any changes can be made to the account. I've opened a ticket on your behalf to get that process started. Your case number is: 1830597.
Since your original email is compromised, the team will reach out to the email associated with your current Figma Forum account. Please keep an eye on that inbox for next steps.
For general reference on managing account access: Manage email address or password.
Hey
In situations like this, where the original email is no longer accessible, our Product Support team will need to verify some details on their end before any changes can be made to the account. I've opened a ticket on your behalf to get that process started. Your case number is: 1830597.
Since your original email is compromised, the team will reach out to the email associated with your current Figma Forum account. Please keep an eye on that inbox for next steps.
For general reference on managing account access: Manage email address or password.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.