Hi! I created a Community profile today. When I try to change my handle to something shorter than 15 characters, I sometimes still get an error saying the handle is too long. Is there a known delay/caching issue, or recommended steps to ensure the new handle saves correctly? Thanks!
Question
Community profile handle shows incorrect length error
Hey
Community profile handles can be up to 15 alphanumeric characters, including underscores. You can find the full details here:
https://help.figma.com/hc/en-us/articles/360038510833-Create-a-Community-profile#h_01HT334MHHY0X9YGNSKXDGW3D7
If your handle is definitely under 15 characters, could you try a couple of things to rule out caching issues?
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Try updating it in a different supported browser (Chrome, Safari, Microsoft Edge and Firefox)
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Try again in an incognito window
If the error still shows up, a screenshot of the exact error message would be really helpful so I can look into this further. Thank you!
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