Hello Figma Support Team,
I recently subscribed to the Figma Collab plan for $5. After completing the subscription, I attempted to begin my design work, but I noticed that I can only view and comment on the file. There is a “Start editing” call-to-action displayed.
When I click on “Start editing,” I receive another prompt indicating that I am about to get a full seat. From my understanding, this suggests an upgrade to a higher (full) subscription plan, which I do not intend to purchase. I would like to remain on my current Collab subscription while still being able to work appropriately within its limits.
Could you please clarify:
• What level of editing access is included in the Collab plan?
• Why I am being prompted to upgrade when attempting to edit?
• How I can continue using my Collab subscription without being moved to a higher plan?
I would appreciate your guidance so I can proceed with my design work correctly.
Thank you for your support.
Kind regards,
Isah Salihu

