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Question

CLARIFICATION ON FIGMA COLLAB SUBSCRIPTION AND EDITING ACCES

  • February 8, 2026
  • 1 reply
  • 10 views

isahsalihu5000

Hello Figma Support Team,

I recently subscribed to the Figma Collab plan for $5. After completing the subscription, I attempted to begin my design work, but I noticed that I can only view and comment on the file. There is a “Start editing” call-to-action displayed.

When I click on “Start editing,” I receive another prompt indicating that I am about to get a full seat. From my understanding, this suggests an upgrade to a higher (full) subscription plan, which I do not intend to purchase. I would like to remain on my current Collab subscription while still being able to work appropriately within its limits.

Could you please clarify:
•⁠  ⁠What level of editing access is included in the Collab plan?
•⁠  ⁠Why I am being prompted to upgrade when attempting to edit?
•⁠  ⁠How I can continue using my Collab subscription without being moved to a higher plan?

I would appreciate your guidance so I can proceed with my design work correctly.

Thank you for your support.

Kind regards,  
Isah Salihu

1 reply

  • Figmate
  • February 9, 2026

Hi ​@isahsalihu5000

 

I understand your concern and I’m happy to clarify how the Collab seat works.

I checked on our end and can see that you have access to a Professional plan team with a Collab seat assigned to you. The seat type determines which products and actions you have access to.

Here’s what’s included with a Collab seat:

  • Full access to FigJam and Figma Slides
  • View and comment access in Figma Design files
  • Basic inspection only (no Dev Mode access)
  • No access to edit Figma Design files

Here’s the screenshot from Updates to Figma's pricing, seats, and billing experience as a visual supplement.

 

Because the Collab seat only includes view and comment access for Figma Design, it’s expected that you’ll see a prompt to upgrade to a Full seat when you try to edit a Design file. Editing or creating Figma Design files requires a Full seat.

You may find these resources helpful: Manage seats in Figma


I also noticed that you already have a support ticket open regarding this. One of our specialists will follow up with you directly via the ticket(#1734675) email once they’re ready. If you have any additional questions, please reply directly to that ticket so the team can assist further.

 

Thanks,