Hi,
I had cancelled my subscription but see there was a charge on my account today.
I love Figma and will definitely need to use it in future but I don’t need it now and would appreciate it if you could reverse the charge to my account.
Thank you kindly,
Jenny
Hey
Depending on when you remove a seat, you may still see a pro-rated charge for the period that you did have the seat. Since we can’t assist with billing issues directly here in the forum, I’ve made a ticket for you with our customer support team so they can take a look and assist you. You should get that via email shortly! I also recommend looking at our guide to managing billing on the Professional plan, that way if you upgrade again in the future you’ll know what to expect with your billing. Thanks for your patience!
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