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I canceled my Figma subscription a month ago (Professional Full seats), right after subscribing, because I was sure I only needed pro for 1 month (I just needed to use dev mode for a small project). I was charged $15 for that last month, for the period Sep 17 – Oct 17, 2025. My account is currently showing as on the free Starter plan. Despite this, I was charged $5 for the Professional team subscription today, on Sept 17, 2025. 

I expected my cancellation to be processed correctly, yet I find myself facing an unexpected charge. I don’t even understand really what this $5 is for, since the pro seat was for $15 last month. Regardless, I do not require any figma pro service for this month, so this is just a waste of my money.

Has anyone else encountered this issue? It's crucial to resolve this matter quickly. Any advice on how to resolve this would be greatly appreciated!

Hi ​@Ibrahim Mahmood, 

 

I understand that you’re seeing an unexpected charge after canceling your Professional plan, and you’d like to get this resolved quickly.

For security and privacy reasons, we’re unable to handle billing or account-related issues here on the Forum.

 

I’ve gone ahead and created a support ticket (#1554217) on your behalf using the details you’ve shared. Our support team will reach out to you directly via the email address associated with your Figma account.

I’m going to close this forum topic for now, but if anything else comes up regarding this issue, please continue the conversation through your support ticket once you receive the confirmation email.

 

For other community members who might come across this post with similar concerns, this guide might help:

 

Thanks,

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