Charged $15 for subscription that i dont have.

Hi ​@Dontrez Henley, 

I understand your concern about being charged $15 even after canceling your subscription.

After checking on our end, here’s what we found:

• You currently only have free Starter teams.
• One of your teams previously had a monthly Professional plan that was canceled during the last billing term.
• The plan originally included one Full seat, and a Dev seat was added before the end of that billing period.

To clarify, once you cancel a Professional plan, your team will be downgraded to a free Starter team at the end of the current billing period. Until the billing period ends, you’ll continue to have access to all Professional plan features. Any seats added before the downgrade will be prorated and reflected on the final invoice.

In your case, while the previous billing period included a charge for one Full seat, the additional Dev seat usage hadn’t been billed yet, which resulted in the prorated charge on your final invoice.

You may find the following articles helpful:

•  Upgrade or downgrade your plan 
•  Updates to Figma’s Pricing, Seats, and Billing Experience 
• Manage seats in Figma

Please note that payments for Figma subscriptions are non-refundable, as outlined in our  refund policy 

If you need any further clarification regarding the charge, please let us know the details and we can connect you with our Support team.

Thanks for reaching out and giving us the opportunity to clarify this charge.