I switched my plan to Free over a month ago, yet I’m still being charged on my credit card; I even cancelled my account, but I’m still being billed for a month where I didn't even use Figma's services.
Solved
Charge on my card
Best answer by Tom Reem
Hey
I can't access or share billing details, or account-specific settings in this public thread — but I've followed up with the Customer Support team. They've received your report and are tracking it under case: 2073491.
For updates and next steps, keep an eye on the inbox tied to your account. In the meantime, this resource covers how downgrade timing and final billing work, which may help clarify what you're seeing: Upgrade or downgrade your plan.
Appreciate your patience as we take a deeper look!
Hey
I can't access or share billing details, or account-specific settings in this public thread — but I've followed up with the Customer Support team. They've received your report and are tracking it under case: 2073491.
For updates and next steps, keep an eye on the inbox tied to your account. In the meantime, this resource covers how downgrade timing and final billing work, which may help clarify what you're seeing: Upgrade or downgrade your plan.
Appreciate your patience as we take a deeper look!
Hi again
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