Hello Figma team.
I’m currently under the education plan and I ended up upgrading a team organization which I’m part of (as admin, not the owner) by mistake.
Can you please help me switch this specific organization team back to the starter/free plan as before? I intend to keep my education plan under my personal organization/projects, it’s just this one that I upgraded and I need to switch back to free plan.
Thank you very much.
Hi
I understand that you accidentally upgraded your team to an education plan and would like to revert it back to a Starter plan.
Thanks for sharing your previous ticket. Please rest assured, I'm working closely with ksn and I'm going to create a support ticket for you with all the information you've given us (including details from your previous ticket).
Our support team will be in touch shortly to help you get this sorted out. Please keep an eye on your email inbox—you should get a message about the new ticket soon, sent to the email address we have for your account.
Thanks,
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