I bought my first seat paying annually, then I bought two more seats in succession. I’m being charged monthly for them, but want to be charged annually. It vaguely seems like this might happen automatically at the start of the next month?? I’m not sure because the help is unclear.
Hi
Sorry for the confusion regarding billing. I see you're in touch with our support team, and they've clarified the situation. I hope that makes sense. If you have any further questions regarding billing, please reply directly to the support team's email.
Thanks,
Toku
Thanks for fixing this on the backend. You guys were super prompt and helpful.
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