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Andre.a
Andre.a
New Member
September 18, 2026
Question

Case #2139382 — Figma account access issue

  • September 18, 2026
  • 3 replies
  • 12 views

 

My Google account associated with my PAID PRO Figma account was disabled, so I’m currently unable to access my Figma account through Google SSO.

I’ve already opened case #2139382 with Product Support and am awaiting assistance. I have an active project deadline and need access to the files urgently.

Could someone please help me with the account recovery/access issue or direct me to the appropriate team?

    3 replies

    Andre.a
    Andre.aAuthor
    New Member
    September 18, 2026

    KINDLY FIGMA ! Time is the issue otherwise I would have waited till I resolve with google.

    Jaycee Lewis
    Figmate
    Jaycee Lewis
    Figmate
    September 18, 2026

    Hi ​@Andre.a 👋 Thanks for opening your support ticket. That was the best next step. Our team has your case and I flagged this post and the ticket internally. Thank you. — Jaycee

      Andre.a
      Andre.aAuthor
      New Member
      September 18, 2026

      Thank you ​@Jaycee Lewis, kindly as I wait to be communicated to I’m I going to get a solution  and get into my account and will it be possible today. Kindly let me know.

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