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Question

Cant access my own file.

  • July 24, 2025
  • 1 reply
  • 59 views
Dexter Gui

Was working on a file and switched from windows to mac. After logging into Figma from mac, cant seem to find the file i was working on and the sharing link that I generated previously does not have access. 

 

How is this possible when I am the owner of the file? Please help.

 

This is the link to my file: [redacted]

 

I am using SSO login on figma.

    This topic has been closed for replies.

    1 reply

    J
    Figmate
    • Junko3
    • Figmate
    • July 25, 2025

    Hi ​@Dexter Gui, 

     

    I understand you've lost access to a file you were working on.

     

    I see you've already submitted a request to our team (thanks for that!). One of our specialists has already explained the situation directly to you via email.

    Please check your inbox when you have a moment, and feel free to reply to that email if you have any further questions.

     

    Thanks,

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