When I recently asked my company members to sign up for a Figma account, but I cannot received the invitation email . Also, recently we were unable to receive verification emails when registering or logging in. Please help solve it. Thank you.
The email address where the above two problems occurred is:
[redacted by forum admin/moderator to remove PII]
I have checked with our IT, there is no any filter to block the figma.com domain.any I don’t get any junk email , please help as soon as possible.
Hi
I understand that you’re having trouble receiving invitation and verification emails, and thank you for confirming with your IT team that there are no blocks or filters on their end.
To take a closer look and confirm whether our emails are being sent successfully, I’ll go ahead and create a support ticket(#1725757) on your behalf. One of our specialists will contact you directly via the ticket email once they’re ready.
Please continue the conversation there so our team can assist you further.
Thanks,
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