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Cannot publish plugin: "We detected a change to your account details"

  • March 23, 2026
  • 1 reply
  • 15 views
kscarfi

Hi everyone,

I am trying to publish a new version of my plugin, but I am blocked by the following error message: 
"We detected a change to your account details. Please contact support@figma.com to proceed."

I recently updated my account security settings (password / 2FA), which seems to have triggered this automatic restriction. I have already sent an email to support, but I wanted to open a topic here as well to get a review started, as I've seen similar issues resolved by the Community Support team here.

Could someone from the Figma team please help me verify my account and remove this restriction so I can continue publishing? 

Thank you!

1 reply

J
Figmate
  • Junko3
  • Figmate
  • March 24, 2026

Hi ​@kscarfi,

 

I understand you're encountering an error when trying to publish your plugin after updating your account details.

I’ve located your support ticket (#1810002) and can confirm it has already been routed to the appropriate team. I've added the details you shared here to an internal note on your ticket to ensure the team has everything they need to prioritize your request.

Someone from the team will reach out to you directly via email through that ticket. Please keep an eye on your inbox for their reply.

 

Thanks!

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