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Rancho
Rancho
New Member
September 14, 2026
Solved

Cannot publish plugin update: "We detected a change to your account details. Please contact support@figma.com to proceed"

  • September 14, 2026
  • 1 reply
  • 34 views

(Screenshot redacted by the moderator due to PII)

Best answer by Celyn_L

Hi ​@Rancho, Celyn from the Figma Community Support team here.

Thanks for reaching out. I understand that you’re currently blocked from publishing an update to your plugin. This can happen when certain account details change, and you’ll need to verify your account with our Platform Support team before proceeding.

I’ve located your support tickets, #2129370 and #2129352, and added an internal note to both to help increase their visibility.

In the meantime, you can review our Publishing plugins, widgets, and templates article for more information about the publishing process.

Thanks for your patience while the team looks into this!

(For your privacy, I’ve removed the screenshot from your post as it included personal information.)

1 reply

Celyn_L
Figmate
Celyn_LAnswer
Figmate
September 14, 2026

Hi ​@Rancho, Celyn from the Figma Community Support team here.

Thanks for reaching out. I understand that you’re currently blocked from publishing an update to your plugin. This can happen when certain account details change, and you’ll need to verify your account with our Platform Support team before proceeding.

I’ve located your support tickets, #2129370 and #2129352, and added an internal note to both to help increase their visibility.

In the meantime, you can review our Publishing plugins, widgets, and templates article for more information about the publishing process.

Thanks for your patience while the team looks into this!

(For your privacy, I’ve removed the screenshot from your post as it included personal information.)

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