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Question

Cannot execute an error


Muflih Hanif Iskandar

got this error few times, and when i hit try again or close it, nothing happen

2 replies

Gayani_S
Figmate
  • Community Support
  • 2218 replies
  • July 21, 2025

Hey ​@Muflih Hanif Iskandar, thanks for reaching out!

To help us understand the issue better, could you please provide the following details:

  1. Are you encountering this error in the Figma desktop app, the browser version, or both?

  2. What specific action are you trying to perform when the error occurs?

  3. If possible, could you share a screen recording of the error message? That would help me get more context.

Once we have this information, we’ll be better equipped to assist you further.


Celine_
Figmate
  • Community Support
  • 3751 replies
  • July 23, 2025

Hi ​@Muflih Hanif Iskandar , I’m working closely with Gayani on this and happy to help!

After checking in with our internal team, it looks like the issue you encountered is linked to a known bug our engineering team was already investigating.The good news is that they’ve just deployed a fix for an error a number of you have been running into.
When you get a chance, try restarting the app or refreshing your tab. If you’re still seeing the “Something went wrong” message, please reach out directly to our support team via the form here and we can take a deeper look.

Thanks again for flagging this and for your patience while we worked on resolving it!


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