Hey ​@prof.dicki — welcome to the Figma Forum, and I’m sorry to hear about the trouble with your Education plan verification. I checked on this for you and can confirm that our Product Support team is actively reviewing your case. They’ll be in touch soon with more clarity and next steps.

For reference, your case number is 1515331. Please keep an eye on your inbox for their update, and thanks for your patience while they work through this.

I am having exactly the same issue.  I believe I verified my educator status before, probably a few years ago, and now it’s asking me to verify. But when I try to register it says "Looks like you've already been approved for this offer.".

It happens to me too, and I only finish my postgraduate degree at the end of the year. 🤡

Hello everyone,

I’m following up on open conversations and touching base with the Education team. Here’s the latest:

• We’ve extended a grace period during the verification review so that your Education project work isn’t disrupted. More details here: Updates to our Figma Education plan.
• SheerID manages the verification process. While we can’t access additional account details, they have full visibility into your request and now have tools to reset accounts if eligible. You can reach their team directly via this secure form: Contact SheerID support team.
• In addition, we’ve updated the Troubleshooting section of this article with answers to questions about the verification process: Figma for Education → Troubleshooting verification.

Thank you for your patience while we looked into this. I understand the frustration, and I hope this clarifies how things are progressing.