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Hi everyone,

I’m trying to activate my Figma Education account, but whenever I attempt, I receive this error:

"Looks like you've already been approved for this offer."

I’ve followed all the steps multiple times and even tried with different files, but the issue still persists. It seems like my account is stuck in this state, and I can’t actually access the Education benefits.

Has anyone faced this before, and could the Figma team help me resolve it?

Thanks in advance!

Hey ​@prof.dicki — welcome to the Figma Forum, and I’m sorry to hear about the trouble with your Education plan verification. I checked on this for you and can confirm that our Product Support team is actively reviewing your case. They’ll be in touch soon with more clarity and next steps.

For reference, your case number is 1515331. Please keep an eye on your inbox for their update, and thanks for your patience while they work through this.