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Eric_Christian_Pambou
Eric_Christian_Pambou
New Member
May 26, 2025
Question

Cannot access AI features anymore

  • May 26, 2025
  • 3 replies
  • 75 views

I used to have access to the Figma AI features but after Config, I lost my access to all AI features. I get a message in the Actions menu saying that I’ll receive access soon but I waited a week already and it’s still missing. Can anyone help me get the AI tools access back?

This topic has been closed for replies.

3 replies

Figmate
Junko3
Figmate
May 27, 2025

Hi ​@Eric_Christian_Pambou, 


I've checked internally, and it looks like you have access to several teams, but the AI features aren't rolling out to one of them just yet.

To help us understand what's going on, could you please confirm if you've lost access to the AI features across all the teams you can access, or is this happening with just one specific team?

 

Thanks,

Eric_Christian_Pambou
Eric_Christian_PambouAuthor
New Member
May 27, 2025

Yes. It’s all teams.

Figmate
Junko3
Figmate
May 27, 2025

Thanks for the confirmation!

In this case, I'll go ahead and create a support ticket for you with all the details you've provided. Our team will reach out to you directly to help get this sorted out. Please keep an eye on your email inbox for their message.

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