I was on the professional plan, but no longer needed it so cancelled it in December. Figma now says my invoice is past due and that I owe them money for another month. I cancelled it, so why are Figma still trying to charge me?
Question
Cancelled figma but still being charged
Hey
I can see that you’ve reached out to our support team already (t#1698151). I’ve just escalated your case internally to make sure the team takes a closer look and can give you clear information specific to your account.
Thank you for your patience in the meantime, someone from the team will reach out to your shortly!
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