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laisdobueno
laisdobueno
New Member
May 16, 2026

CANCELAMENTO

  • May 16, 2026
  • 1 reply
  • 44 views

Boa noite! 

Eu tinha o plano mensal do figma, hoje eu fui reativar e vocês trocaram para anual! Eu desejo o reembolso do valor pago e quero que o plano seja o mensal. 

1 reply

adamsmasher
Figmate
adamsmasher
Figmate
May 16, 2026

Hello, ​@laisdobueno! Apologies for the reply in English; I don’t speak Portuguese.

 

Totally understandable that you’d want to reactivate your service on a monthly basis rather than yearly. We can’t help with billing issues here in the forum, but I found the tickets you submitted and flagged those to our team. You should hear back soon from them. In the meantime, let me know if you have any other questions.

 

Have a great day.

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