I recently bought the Figma Collab plan, not realizing that it wouldn’t let me edit my own projects unless I also purchased a Full Seat. When I tried to modify my file, I was prompted to upgrade to a Full Seat. At first, I thought it might be due to admin permissions, since I own the file. However, after clicking “Get a Full Seat,” an invoice for $156.00 was generated, and it’s scheduled to be charged on April 10.
I need help canceling the Full Seat and the $156 charge.
Hey
For a bit of clarity, the Collab seat includes full access to Figma Slides and FigJam, plus view and comment access in Figma Design files. But editing Design files requires a Full Seat, which is why you were prompted to upgrade. You can find more information on how seats work in our Help Center article: https://help.figma.com/hc/en-us/articles/360039960434-Manage-seats-in-Figma#how-seats-work.
I can see that you’ve already connected with our support team ( #1789086) and they were able to help resolve this. If anything still feels unclear, please let us know, happy to help!
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