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Question

cancel subscription

  • January 18, 2026
  • 1 reply
  • 10 views
beshoy

hello, I deleted my account before cancel the subscription, also my subscription paid today and I'm not using Figma anymore so I'm asking for refund

    1 reply

    Tom Reem
    Figmate
    • Tom Reem
    • Figmate
    • January 18, 2026

     

    Hi ​@beshoy — thanks for flagging this. I can’t access or share account-specific details here, but I do want to make sure this gets resolved as quickly as possible.

    I’ve gone ahead and opened a ticket on your behalf with our Product Support team. Your case number is: 1694892, and they’ll be in touch as soon as they’ve had a chance to review your request.

    In the meantime, this resource may be helpful if you ever need to manage or cancel your subscription in the future: Upgrade or downgrade your plan.

    Please keep an eye on the email inbox tied to your Figma account for next steps.

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