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Question

cancel config ticket 2026

  • December 16, 2025
  • 1 reply
  • 22 views
breadyam

I need to cancel my ticket and would like to get a refund, but any time I try to start a chat I don’t get the right topic or resolution. Who should I contact/how can I complete the cancellation? 

    1 reply

    J
    Figmate
    • Junko3
    • Figmate
    • December 16, 2025

    Hi ​@breadyam, 

     

    I understand that you’d like to cancel your Config ticket.

     

    You can cancel your ticket up until the day before the event. If you cancel by May 22, 2026 at 11:59 PM PT, you’ll receive a full refund. Cancellations made after that date are not eligible for a refund.

    I’ll go ahead and create a support ticket(#1643324) on your behalf so you can connect with the right team to complete the cancellation.

     

    Thanks!

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