I accidentally enabled the Full Seat, and now I have to pay for it next month, but I don't need it now or next month. Cancel the payment for next month; I only want to pay for the Dev Seat. Why isn't this option available?
Question
Cancel available full seat
Hey
Can you confirm if you’ve already changed your seat type?
- From the file browser, click Admin in the left sidebar.
- Select the People tab.
- Click a person’s current seat from the Seat type column.
- In the popup modal, select and confirm the new seat type.
Your full seat is made available for someone else to use for the remainder of the subscription period. You can remove available (unassigned) seats at your next plan renewal.
- For annual plans, thirty days before your annual plan is set to renew, you’ll see a banner at the top of your Figma admin. Click Review seats to open a modal to adjust the number of seats on your plan for your next renewal.
- For monthly Professional plans, there is no renewal period. You can make changes to seats on a monthly subscription at any time. Unassigned seats will not be renewed for the next month.
You can find more information on how seats work in our Help Center article: Manage seats in Figma
I’d recommend contacting our support team so they can review your account double-check the billing details for you. You can reach out to them via this form: https://help.figma.com/hc/en-us/requests/new.
Let me know if you have any further questions!
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