I am trying to activate the Figma Student Plan using my student ID from SLTC Research University (Sri Lanka). However, the verification system is not accepting my name due to the initials format used on our student IDs.
The name on my student ID appears as:
W.D.G. Ranjana
This format represents my initials followed by my surname. Therefore:
First Name: W.D.G.
Last Name: Ranjana
so when i use this format system fails to identify my name. I’ll attach the error i got here.
I tried to contact both Figma support and SheerID through mails but didn’t got response. Kindly assist with manual verification of my student status or, solution to fix this issue is much appreciated.
