Skip to main content
Question

Can't verify my student account for education

  • January 20, 2026
  • 4 replies
  • 32 views

Felix S

Dear Figma-Team,

 

2 weeks ago I tried to get “Figma Education” by logging in and verifying my school mail. I filled out a form because it didn’t work directly, but since then I’ve not received any updates. 
Can you please help me with that and give me updates of (or if not happend, start ) the verification process?

Thank you for your work!

4 replies

Gayani_S
Figmate
  • Community Support
  • January 26, 2026

Hey ​@Felix S, thank you for reaching out, and I’m sorry for the delayed response! 

I can see that you’ve already contacted our support team as well (ticket #1697522). I’m checking internally with the Education team to see if there are any updates on your verification process. 

As soon as I have an update, I’ll follow up here. Thank you for your patience in the meantime!


Gayani_S
Figmate
  • Community Support
  • February 2, 2026

Hey ​@Felix S, I’m really sorry for the delayed response! 

The education team informed me that you were not approved. A teacher or administrator from your school has to reach out to apply and get the domain added. 

 

Hope this helps! 


Felix S
  • Author
  • New Member
  • February 2, 2026

Hey ​@Gayani_S thank you for your response!

Could you tell me, how they can do that? Do they have to text somebody specific or fill out a form?

Thank you for your help so far!


Gayani_S
Figmate
  • Community Support
  • February 3, 2026

Hey ​@Felix S, sorry for not mentioning that in my previous reply! 

A teacher or administrator from your school has to complete this form for review.