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Question

Can't verify my account for education plan

  • November 21, 2025
  • 1 reply
  • 23 views
JEKAI DAS

I can’t verify my account for education plan via college fees receipt as my college don’t provide education email id , even sheer id don’t help me  

 

 

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    1 reply

    Gayani_S
    Figmate
    • Gayani_S
    • Community Support
    • November 26, 2025

    Hey ​@JEKAI DAS, sorry you’re not receiving help from SheerID. Could you clarify if you have already been in contact with their support team? 

    Unfortunately, it’s not possible for us to verify an Education plan using a personal email address.

    However, SheerID can sometimes verify higher education students who don’t have access to their school email. I’d recommend to try reaching out to them directly and explain your situation. They may be able to help with your situation. You can contact them via this form: https://support.sheerid.com/en-US/help-center/contact-form.

     

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