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Oren_Horev
Oren_Horev
October 10, 2024
Question

Can't open Figma macOS desktop application and workarounds didn't

  • October 10, 2024
  • 2 replies
  • 229 views

I downloaded and installed the latest version of Figma for macOS running over the existing installation. The app didn’t launch afterwards. I followed proposed workaround on the forum - mainly clearing Figma cash via Terminal and removing and reinstalling Figma but non of these workarounds helped. This seems to be a common issue…
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2 replies

ksn
Figmate
ksn
Community Support
October 16, 2024

Hey @Oren_Horev - sorry for the trouble the app is causing you.

You mentioned you installed the update and cleared your cache, etc.

Just to make sure: did you do a complete uninstall and reinstall of the desktop app as well, and that didn’t work? I was unsure based on your message.

Some things I want to check:

Can you please try uninstalling the existing app you have installed, restart your computer, and then try reinstalling again (if you haven’t done so yet)? See if that helps.

If that doesn’t help, can you tell me what OS version you have installed on your mac?

Oren_Horev
Oren_HorevAuthor
October 17, 2024

Thanks. It is resolved. We had to reset the security configuration on the machine, uninstall the app and all its associated files through a Mac utility app, than do a clean install.

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