Can't find the file

Hey ​@BleuCleopatra — welcome to Figma Forum, and I’m sorry you’re running into trouble finding your file. Let’s see if we can narrow this down together.

A couple things that may help clarify what’s happening:

1. You mentioned a possible software issue — are you seeing an error message or getting blocked at a certain step? If so, could you share what happens right before the problem shows up?
2. About the 12-hour timing — do files created before that window look different (for example, showing a different owner)? I ask because this can sometimes happen if you’re signed into another account (e.g. a work email vs. a personal one).

It can also help to check:

• Your browser history (in case you opened the file earlier)
• Any chats or emails where you might have shared the file
• This visual on navigating the file browser: Search for files, projects, and people → Narrow your results

Keep me posted on how it’s going. If these don’t help turn things up, when you reply, it would be really helpful if you could include:

• Where you’ve already searched (e.g. Drafts, specific teams, Trash, etc.)
• Any file details you remember (e.g. name or link, if you have one)

Thanks for taking a look — I’m happy to keep working through this with you.