Can't access Figma account after no longer having access to email

Hey ​@LinneaVisser, I understand you cannot log in to account under your university email address. Do you happen to have emails from your university address forwarded to the new email address? If so, I recommend to reset your password so that you can surpass the Google single sign on login to access your Figma account, and then update your email address as needed. 

If your emails are not forwarded, I can create a support ticket on your behalf. What support can do is start the process to manually update your Figma account email address. ​​After the change of the email address of the account, you can log in. If you have any important files in the university account you can move the files to your new account. For this process they’ll need to verify your ownership of the account.

Let me know how you’d like to proceed! 

My emails aren’t forwarded, so need your help to manually update the account address. I need to update it with another email than this one, as this is my work account. Thank you for your help!

Hey ​@LinneaVisser, thanks for letting me know! I’ve gone ahead and created a support ticket on your behalf so the team can assist with updating the email address manually. Your ticket number is #167583, for reference. A member of our Support team will be in touch shortly to verify ownership of the account. Once that’s confirmed, they’ll be able to help update your Figma account email to the new address.

Thank you for your patience in the meantime!