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Fatih Kaygusuz
New Member
March 5, 2026
Question

BUG: Prototype Play opens incorrect frames and displays random pages instead of running prototype

  • March 5, 2026
  • 9 replies
  • 374 views

When running a prototype in the Figma design file, the prototype sometimes launches from unrelated pages instead of the intended starting frame.

Steps to reproduce:

  1. Open the Figma design file.

  2. Click Present / Play Prototype.

  3. Expect the prototype to start from the configured starting frame.

Actual result:
Instead of starting from the intended frame, the prototype repeatedly opens the same two unrelated pages/frames. The correct prototype flow cannot be accessed while this occurs.

Expected result:
The prototype should launch from the defined starting frame and follow the configured interactions.

Workaround:
Closing the file and reopening it temporarily resolves the issue, after which the prototype behaves normally. However, the issue reappears intermittently during later sessions.

 

Notes:

  • Issue appears intermittently.

  • Seems to cache or persist incorrect starting points until the file is reopened.

9 replies

Roberto Carreno
New Member
March 18, 2026

I just found the exact same bug. I had to copy paste into another file because even closing it, emptying cache and reloading the file triggered the same bug. 

Darren_Beason1
New Participant
April 14, 2026

Getting the same thing.

Figmate
April 15, 2026

Hi all,


I understand you're all facing an issue where prototypes are launching from the wrong frame instead of the designated starting point.
 

Also, thanks for sharing the potential solutions of reopening or duplicating the file.

I haven't been able to reproduce this on my side (Figma desktop app v126.2.10 and Chrome). We'd love to gather a bit more information to pass on to our team.

Could you please let us know:

  • Is this happening in the browser, the desktop app, or both?
  • Is it isolated to a specific file, or does it happen in multiple files?
  • Additionally, have you tried any of these quick fixes from our Troubleshooting Checklist? If so, did any of them make a difference?

Thanks for your help!

Gustaf Emanuelsson 2
New Member
April 17, 2026

I have the same problem

yelnarkase
New Member
April 29, 2026

.Resent the message from personal account below. 

yelnarkase
New Member
April 29, 2026

.Resent the message from personal account below. 

 

Yelnar_Bolatov
Active Member
April 29, 2026

Yeap, the same problem in the desktop app

Junko3 wrote:

Is this happening in the browser, the desktop app, or both?

Is it isolated to a specific file, or does it happen in multiple files? Additionally, have you tried any of these quick fixes from our Troubleshooting Checklist? If so, did any of them make a difference?

In my case:

  • It is happening only in the desktop app. In browser prototyping tab behaves as expected.
  • In desktop app it happened in mulitple files.
  • I will try aforementioned quick fixes and will write here what happened.

Also things that happen:

When I press “Present”, desktop app opens two presentation tabs.

  • One is black screen and no UI
  • The 2nd tab opens prototype, but it is a flow from another page (not the one I wanted).
Contact me on Instagram/BlueSky @ybdesigning
Yelnar_Bolatov
Active Member
April 29, 2026

I’ve realised that in the home tab I was under my personal Figma account, and the file that I was working in was opened as my 2nd Organisation Figma account which is authorized for that file. 

Maybe presentation tab was trying to open under unauthorised account, and after it didn’t work out, it tried to open it with the right account, but did it unwell.

When I changed to the authorised account at home tab, everything started to behave as expected!

Contact me on Instagram/BlueSky @ybdesigning
Matt Pearce
New Member
May 8, 2026

I’ve realised that in the home tab I was under my personal Figma account, and the file that I was working in was opened as my 2nd Organisation Figma account which is authorized for that file. 

Maybe presentation tab was trying to open under unauthorised account, and after it didn’t work out, it tried to open it with the right account, but did it unwell.

When I changed to the authorised account at home tab, everything started to behave as expected!

Good job spotting this, it was driving me crazy! 🤣