Sure! I’ve added a follow-up note for the support agent to reply to you using that email address. I’ve also removed your personal details from the Forum topic here for security reasons. Thank you for your understanding.
Update: I can see on our end that your issue has now been resolved!
For anyone else who might run into something similar, the root cause was related to the device or network configuration. To prevent this from happening, please make sure you’re able to access (or whitelist) the following domains:
- *.figma.com
- *.figma.site
- *-figmaaipreview.site
- *awswaf.com
- esm.sh
- jsdelivr.net
It’s also recommended to temporarily disable any Chrome extensions by visiting: chrome://extensions.
I’ll go ahead to mark as solved and close the topic here as the issue has been resolved here.