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Question

Billing issue for November 2025

  • November 19, 2025
  • 2 replies
  • 26 views

Srinivas Reddy Patlolla

Dear Team,

 

We have taken only one Professional Full Seat. But we have billed the below.

Request you to check & provide the update bill for month of November 2025

[redacted by moderator to remove personal information]

 


 

2 replies

Tom Reem
Figmate
  • Figmate
  • November 20, 2025

Hey ​@Srinivas Reddy Patlolla — welcome to Figma Forum, and thanks for reaching out.

I want to make sure this gets sorted out quickly, so I’ve opened a ticket on your behalf with our Product Support team. Your case number is: 1607814. They’ll be able to take a closer look at your account details and will follow up directly at the email address linked to your Figma account.

In the meantime, if it’s helpful, here’s a resource that outlines how seats and usage can impact billing: There are additional charges in my Figma bill.

Also, to help maintain your privacy and account security, I removed the screenshot in your original post that included personal contact information. Thanks for your understanding — and please let me know if any other questions come up!


Srinivas Reddy Patlolla

Dear Tom

Request you to send the Invoice for month of November 2025 for one Professional Full Seat.