As you can tell I have not used my account in months. Meant to cancel account long ago but you guys make it hard to navigate to cancel your paid seat. Hence I have been getting charged for months $20 for months now.
I was finally able to remove the paid seat. Please refund the last couple of months. Or at least one month December 26th, 2025 fee.
Thanks for your help
Hi
I can’t access or share account-specific details here, but I do want to make sure this gets looked at quickly. I’ve opened a ticket on your behalf with our Product Support team so they can review the charges and your refund request more closely. Your case number is: 1668250, and they’ll follow up directly once they’ve had a chance to take a look.
Refunds and billing adjustments need to be reviewed on a case-by-case basis, which is why the handoff is the right next step here. For more information on managing your subscription as needs change, keep this resource handy: Upgrade or downgrade your plan.
Please keep an eye on the email inbox associated with your Figma account for updates. Appreciate your patience. 🙏🏻
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