Billing: I canceled my subscription, still got billed 48.15$ for 14 months without noticing.

I have the same problem. I noticed just now that I got billed  674$ from something that’s supposed to be a free trial and I tried removing it after 14 months.

[This post was moved by a moderator on 03 Jan 2026 from “I got billed for a premium subscription I don't have.”]

Wait I just checked and it’s more than 1000$. Can we somehow discuss this?

Hey ​@Nathapat Techataweewat — thanks for flagging this.

I’ve moved your post into this thread so everything related to this billing issue stays in one place for tracking. I’m looking into this now and will follow up here as soon as I have more information to share.

Thanks for your patience in the meantime.

Hi ​@Nathapat Techataweewat — me again. Thanks for your patience while I followed up. I can’t access or share account-specific details here, but I confirmed with our Product Support team that they’ve received your request and are actively reviewing the information you provided. Your case number is: 1666993, and they’ll reach out to you directly at the email tied to your account.

I’ve made sure your context from this thread is included so it’s fully considered. In the meantime, this resource may help clarify the charges you’re seeing: Manage billing on the Professional plan → How billing works.

Thanks again for your patience as the team reviews your case — we’ll make sure this gets resolved. 🙏🏻