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Question

Billing after unsubscribing

  • October 9, 2025
  • 1 reply
  • 14 views

Musarrat Hossain

I have unsubscribed my plan after a while I subscribed as a trial still it charged from my card. How to get the refund ?

1 reply

djv
Figmate
  • Community Support
  • 5211 replies
  • October 9, 2025

Hey there, thanks for reaching out!

I completely understand how frustrating it must be to be charged after unsubscribing. We’re not able to assist with Billing here on the forum.
But please reach out to support directly here, so they can look into what happened with your account: https://help.figma.com/hc/en-us/requests/new